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  3. My account and subscription

My account and subscription

  • How long does it take for the dermatology team to review my consultation?
  • How do I change my address?
  • How do I change the frequency of my subscription?
  • What if I run out of treatment in less than 28 days?
  • How do I restart my subscription?
  • How do I pause my subscription?
  • How do I cancel my subscription?
  • Why do I have to submit photos of myself?
  • Why have the dermatology team asked me for new photographs?
  • How do I upload new photographs?
  • Are my photographs confidential?
  • Photo uploading tips
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