My account and subscription
- How long does it take for the dermatology team to review my consultation?
- How do I change my address?
- How do I change the frequency of my subscription?
- What if I run out of treatment in less than 28 days?
- How do I restart my subscription?
- How do I pause my subscription?
- How do I cancel my subscription?
- Why do I have to submit photos of myself?
- Why have the dermatology team asked me for new photographs?
- How do I upload new photographs?
- Are my photographs confidential?
- Photo uploading tips